Department of Social Services
6 Judson Street
Canton, New York 13617

Phone: (315) 379-2111
Fax: (315) 379-2278

Heather Wenzel, Interim Commissioner


HEAP (Home Energy Assistance Program)

Contact Person:
Bobbie Kitts, Principal Social Welfare Examiner
St. Lawrence County Department of Social Services
(315) 379-2297
Fax (315) 379-2162

Brief Description of Services:

The HEAP Program is a federally funded program governed by the New York State Department of Social Services. It is administered on the local level and provides financial assistance to eligible households for energy needs.

Households in which one member is receiving TEMPORARY ASSISTANCE or FOOD STAMPS and certain SSI recipients are categorically income eligible. Other households are income tested. The regular HEAP season begins in November and lasts until the federal funding runs out. Furnace replacement may run throughout the year.

Clients should have the following information ready:

  • Proof of income
  • Proof of Residency
  • Proof of Resources
  • Proof of Personal Identification (including verification of citizenship)

Home Energy & Emergency Services Guide - 2019 (pdf)

NYS OTDA (Office of Temporary and Disability Assistance) Websites:
Home Energy Assistance Program (HEAP) Home Page
Common Forms and Applications 
Home Energy Assistance Program Application & Instructions (LDSS-3421)

How Do I Apply for Home Energy Assistance Program (HEAP)?

People can determine their likely eligibility for HEAP, Food Stamps, and Other Programs by visiting NYS MyBenefits Website at: OR click on the picture (below).

For HEAP Information and Application or further assistance, contact us:

  • HEAP Office (315) 379-2303, fax (315) 379-2162
  • Main Reception Office (315) 379-2111

NYDocSubmit is a mobile application that allows certain applicants and recipients in participating social services districts to take pictures of their documents and submit them to their local district office using their Apple iOS or Android device. There is no need for the individual to take time off from work, stand in line or travel to the district office to drop off documents. 

Note: NYDocSubmit is not monitored for emergencies and is not to be used to submit an application or to submit a periodic report.


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County Courthouse, 48 Court Street • Canton, New York 13617 - 1169
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